Processing Time:

• Orders are processed within 2 business days (excluding weekends and holidays) after receiving full payment.
• Custom or made-to-order items may have a longer processing time, and details will be communicated upon order confirmation.

Shipping Rates:

• Shipping charges are calculated based on the weight of your order and the shipping destination.
• You can view the shipping cost at checkout before completing your purchase.

Shipping Methods:

• We offer standard and expedited shipping options, with estimated delivery times provided at checkout.
• Tracking information will be provided once your order is shipped.

Domestic Shipping:

• We offer shipping within Pakistan.
• Standard shipping typically takes 2 business days.
• Expedited shipping is available for faster delivery.

International Shipping:

• We offer international shipping to select countries.
• International shipping times vary based on the destination and shipping method chosen at checkout.

Customs and Import Taxes:

• International customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Lost or Stolen Packages:

• We are not responsible for lost or stolen packages. If you believe your package is lost or stolen, please contact the shipping carrier.

Address Accuracy:

• Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses.

Order Tracking:

• Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Delays:

• We are not responsible for shipping delays caused by events beyond our control, such as natural disasters, weather conditions, or postal strikes.

Contact Information:

• If you have any questions about your order or shipping, please contact us at Support@urbaneartisan.com.

This shipping policy is effective from 01/02/2010 and may be updated as needed. Customers are encouraged to review this policy periodically for any changes